Quintessa Hotel Osaka Shinsaibashi Comic & Books

The hotel is welcoming, and the lobby smells nice when you enter. The front desk staff are very friendly and helpful, especially Ms. Akiguchi. As first-time travelers to Osaka, we had many questions, and she patiently assisted us with luggage transfers to Tokyo, directions to Nara, and other things we needed to know. Her excellent English made everything easier. There are a few downsides: the hotel only provides one key card per room, and there’s no lounge or communal space, so we had to eat in our room. It would also be nice if they offered lunch or dinner instead of just breakfast. Overall, it’s a good place to stay because of the friendly and accommodating staff.

Great location with 2 metro lines within a 10min walk, also a 15-20min walk from Dotonbori and right next to Shinsaibashi shopping street. A lively and central location. The rooms were spacious and clean with housekeeping well maintained. Plenty of amenities in the front lobby and in good supply. Breakfast is freshly cooked and rotated. Staff are all friendly, respectful and helpful - guided us on luggage shipping.

The hotel is in an excellent location in Shinsaibashi, with easy access to the subway, restaurants and only a short walk from storefronts. The staff were exceptional especially the woman managing the breakfast area during my stay.

The location was pretty good, and there were clear and detailed instructions on the hotel’s site on how to get to them, just next to the train station. Walkable to both Shinsaibashi and Dotonburi. Breakfast was tasty even though the choices stayed the same throughout the few days we were there. Room was quite big and it was the only hotel we could open our luggage’s fully in

The location is excellent. Walking distance to all the great places in Dotonbori. There's some amazing foods around the hotel too and a fun little takoyaki truck that's sets up in front. Rooms and restrooms are standard for japanese hotels. They're small with a functional tub restroom. Suitable for 2 people. Hotel staff is super nice and friendly. They're very accommodating and can help with a lot of things like help with Japan post forms.